Privacy Policy

p897 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the p897 online gaming platform at https://p897.net (the "Platform"). This Privacy Policy ("Policy") describes how p897 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.

This Policy applies to all users of the p897 Platform, including registered players, visitors who browse without registering, and individuals who contact p897 through any support channel. It covers personal data collected through the website, any associated mobile applications, live chat, email correspondence, and any other interaction you have with p897.

By accessing or using the p897 Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact the support team to request account closure.

This Policy should be read alongside the p897 Terms & Conditions, which govern your use of the Platform as a whole.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, p897 acts as the Personal Information Controller with respect to the personal data collected through the Platform.

As the Personal Information Controller, p897 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection laws and the regulations of the National Privacy Commission (NPC).

If you have any questions, concerns, or requests relating to your personal data, you may contact the p897 Data Privacy Officer through the contact details provided in Section 14 of this Policy.

p897 collects the following categories of personal data, depending on how you interact with the Platform:

p897 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, self-exclusion requests related to responsible gaming may involve health-related disclosures made voluntarily by the player).

p897 collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact support, or participate in promotions, you provide personal data directly to p897.
• Automated technologies: When you access the Platform, p897 automatically collects technical and usage data through cookies, server logs, and similar tracking technologies. See Section 10 for full details on cookie use.
• Third-party sources: p 897 may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud prevention services where necessary to comply with legal obligations or to protect the integrity of the Platform.
• Public sources: In limited circumstances, p897 may collect information from publicly available sources, such as public records or social media profiles, where this is necessary for fraud prevention or compliance purposes.

p897 will always inform you at the point of collection if providing certain personal data is mandatory or optional, and what the consequences are of not providing it.

p897 uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. Specifically, p897 uses your data to:

• Register and manage your p897 account, including verifying your identity and age (21+ requirement) in compliance with Philippine gaming regulations.
• Process deposits and withdrawals through your chosen payment method, including GCash, PayMaya, and Philippine bank transfers.
• Provide customer support and respond to your inquiries, complaints, and dispute requests.
• Monitor gameplay activity for responsible gaming purposes, including detecting signs of problem gambling and enforcing self-exclusion requests.
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities in compliance with Philippine AML laws.
• Send you transactional communications, such as deposit confirmations, withdrawal notifications, and account security alerts.
• Send you promotional communications about p897 bonuses, events, and new games — but only where you have given your consent to receive such communications, and only through channels you have opted into.
• Improve the Platform's performance, user experience, and game offerings through aggregated analytics and usage data.
• Comply with legal and regulatory obligations, including reporting requirements under PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.

p897 will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent, except where required by law.

Under the Philippine Data Privacy Act of 2012, p897 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and p897 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing is necessary for p897's legitimate interests, such as fraud prevention, platform security, and improving the quality of services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional emails or SMS messages — p897 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

p897 does not sell, rent, or trade your personal data to any third party for commercial purposes. p897 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for sanctions or politically exposed persons (PEP) status.
• IT and platform service providers: Cloud hosting, cybersecurity, and software vendors who support the operation of the p897 Platform under strict confidentiality and data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order.
• Professional advisors: Lawyers, auditors, and accountants engaged by p897, subject to professional confidentiality obligations.

All third parties with whom p897 shares personal data are required to process that data only for the specified purpose and in accordance with applicable Philippine data protection laws. p897 does not authorize any third party to use your personal data for their own marketing or commercial purposes.

In the event of a merger, acquisition, or sale of all or part of p897's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

p897 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with p897, plus a minimum of five (5) years after account closure, as required under Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act and PAGCOR reporting requirements.
• Identity verification documents: Retained for the duration of your account plus five (5) years after closure, or longer if required by a regulatory investigation or legal proceeding.
• Support communications: Retained for three (3) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

When personal data is no longer required, p897 will securely delete or anonymize it in accordance with industry best practices. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

p897 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the p897 Platform is encrypted using TLS 1.2 or higher (256-bit SSL). Sensitive data stored in p897's systems is encrypted at rest.
• Access controls: Access to personal data is restricted to authorized p897 personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited.
• Intrusion detection: p897 employs real-time intrusion detection and prevention systems to monitor for unauthorized access attempts and suspicious activity.
• Regular security audits: p897 conducts periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses in the Platform.
• Staff training: All p897 employees and contractors who handle personal data receive regular data privacy and security training.
• Incident response: p897 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, p897 will notify the National Privacy Commission and affected individuals within the timeframes required by Philippine law.

While p897 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying p897 immediately if you suspect unauthorized access to your account.

p897 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow the Platform to recognize your device, remember your preferences, and maintain your session.

p897 uses the following types of cookies:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance cookies: These collect anonymized information about how players use the Platform — such as which games are most popular and how long sessions last — to help p897 improve performance and user experience.
• Functional cookies: These remember your preferences, such as language settings and game display options, to provide a more personalized experience.

p897 does not use advertising cookies, cross-site tracking cookies, or any cookies that share your data with third-party advertisers. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p897:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, which this Policy fulfills.
• Right of access: You have the right to request a copy of the personal data p897 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data p897 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to p897's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to p897's overriding legal obligations.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another service provider where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe p897 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact the p897 Data Privacy Officer using the contact details in Section 14. p897 will respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by an additional thirty (30) days, with prior notice to you.

p897 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties.

The p897 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. p897 does not knowingly collect personal data from individuals under the age of 21.

If p897 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the payment source after verification.

If you are a parent or guardian and believe that your child has registered on the p897 Platform, please contact the support team immediately so that the account can be closed and the data removed without delay.

p897 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Players who cannot provide satisfactory proof of age will have their accounts suspended pending verification.

p897 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or p897's data processing practices. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, p897 will notify registered players via email or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be published on this page without prior notice.

Your continued use of the p897 Platform after any changes to this Policy take effect constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.

p897 recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being protected. Previous versions of this Policy are available upon request from the Data Privacy Officer.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way p897 handles your personal data, please contact the p897 Data Privacy Officer. Our team is available 24 hours a day, 7 days a week, and all agents are fluent in English and Filipino.

You may reach the p897 Data Privacy Officer via:

• Live Chat: Available directly on the p897 Platform after logging in to your account — the fastest way to get a response.
• Email: [email protected]

For data rights requests (access, correction, deletion, portability), please include your full name, registered email address, and a description of your request. p897 may require identity verification before processing your request.

If you are not satisfied with p897's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For concerns related to responsible gaming or self-exclusion, please visit the Responsible Gaming page for full details on the tools and support available to you.